Terms & Conditions
1. Definitions — Company = Lakeland Verandahs Limited. Client = caravan park owner, site operator, or individual commissioning the work. Works = supply, installation, repair, or maintenance of decking and associated structures.
2. Scope of Work — Services as outlined in the quotation. Additional work not specified will be treated as a variation. Client is responsible for ensuring all specifications are accurate prior to commencement.
3. Quotations & Pricing — Quotations are valid for 14 days unless otherwise stated. Prices may change due to material costs or site conditions. All prices exclude VAT unless stated.
4. Payment Terms — All works are supplied on a pro forma basis requiring full payment in advance. Credit facilities may be offered at the Company's sole discretion. The Company reserves the right to charge interest on overdue payments in accordance with UK legislation.
5. Site Access & Conditions — Client shall ensure safe, clear, unobstructed access at all times. Client is responsible for all groundworks and base preparation. Delays arising from restricted access or incomplete groundwork are chargeable to the Client.
6. Materials & Installation — Materials will conform to quotation specifications. Natural variations in colour, grain, texture, and weathering are not defects. Company does not accept responsibility for movement or structural changes after installation due to ground conditions, drainage, weather, or improper siting.
7. Timescales — All dates are estimates only. The Company shall not be liable for delays caused by adverse weather, supply chain issues, site access restrictions, or other circumstances beyond its reasonable control.
8. Warranty & Defects — Manufacturer warranties apply where available. Warranty does not cover normal wear and tear, misuse, weather damage, ground movement, or failure to follow maintenance instructions. Claims must be reported promptly in writing.
9. Cancellations & Termination — Cancellation requires written notice. Reasonable administrative costs are payable. Deposits are non-refundable where costs have been incurred. Company may terminate immediately for breach of terms, unsafe site, or non-payment.
10. Force Majeure — Company shall not be liable for delays caused by extreme weather, supply shortages, strikes, government acts, or other circumstances beyond its reasonable control.
11. Dispute Resolution — Disputes shall first be resolved through good faith negotiation, then mediation. Costs incurred by the Company in escalation or debt recovery are payable by the Client.
12. Governing Law — These Terms & Conditions are governed by the laws of England and Wales.
13. Acceptance — Client accepts these T&Cs by written confirmation, issuing a purchase order, or making any payment.
Signed (Client): _________________________ Date: _______________
Signed (Company): _________________________ Date: _______________
